The challenge
Comprehensive dev support
Bucket.io had a clear vision for their platform but needed comprehensive development support to bring it to life. They required a team capable of handling everything from UX/UI design to full-stack development, covering frontend, backend, and DevOps—all while maintaining a seamless and cohesive product.
Advanced AI and customer support
As the platform grew, they also needed advanced AI functionalities and customer support resources to remain competitive and deliver a top-notch user experience.
Seamless partnership and scalability
Bucket.io sought a partner who could not only work closely with their leadership and scale alongside their growing needs but also provide the technical expertise and support to drive growth and innovation.
Our approach
We provided bucket.io with a dedicated team of developers, designers, and customer support professionals based in Latin America, selected for their expertise in full-stack development, UX/UI design, AI integration, and customer service. Working directly with Bucket.io’s leadership, who provided the vision and direction, we helped build and evolve the platform from its inception to its current advanced state. Specifically, we assisted bucket.io by:
Providing expert resources
Our recruitment experts headhunted and hired a team of developers and designers who handled the entire development lifecycle, ensuring Bucket.io became a powerful and user-friendly tool for creating surveys and quizzes.
Seamless collaboration with leadership
We worked closely with Bucket.io’s leadership to ensure the platform’s features aligned with its strategic vision. As their needs evolved, we continuously adapted, adding new capabilities like AI-driven functionalities to keep the platform at the forefront of innovation.
Customer support experts
Besides development, we provided a customer support team that handled user inquiries, ensuring a smooth and positive experience for all Bucket.io users.
The impact
Since partnering with Ideaware to leverage nearshore talent, Bucket.io has seen a significant transformation in their team dynamics. By bringing highly skilled developers, designers, and customer support talent from Latin America into their team, they've supercharged their product development process and added new features faster. The collaboration has allowed Bucket.io to seamlessly scale their platform without the usual headaches of managing remote teams across different continents.
With nearshore talent, Bucket.io has benefited from a shared time zone, cultural alignment, and the kind of seamless collaboration that helps a company feel like one unified team—even as it grows.
$9MM+
In revenue generated since partnering with Ideaware
50%
Cost savings in payroll
50%
Cost savings in payroll
“Working with Ideaware for over 8 years, we’ve built an exceptional 30-member team that has brought Bucket.io’s vision to life. From UX/UI design to full-stack development, Ideaware has seamlessly covered every aspect of our platform, including AI and customer support resources. They have been far more than just a staffing solution; they’ve been a true strategic partner, evolving with our needs and scaling right alongside us.”
Richard Cussons
Co-Founder
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