Terms of Service

Terms and conditions for using our website and services

Agreement to Terms

By accessing or using Ideaware’s website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Services

Ideaware provides software development, design, and technology consulting services. We offer:

  • Remote developer staffing
  • AI-powered development pods
  • MVP and product development
  • Technical consulting
  • Design services

User Accounts

When creating an account with us, you must:

  • Provide accurate, complete, and current information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

Intellectual Property Rights

Our Intellectual Property

The website and its original content, features, and functionality are owned by Ideaware and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Client Work Product

Unless otherwise specified in a written agreement:

  • Clients retain ownership of their pre-existing intellectual property
  • Upon full payment, clients receive ownership of custom work created specifically for them
  • Ideaware retains the right to use general knowledge, skills, and experience gained during projects

Portfolio Rights

We reserve the right to display completed work in our portfolio unless otherwise agreed in writing.

Service Agreements

Specific engagements are governed by separate written agreements that may include:

  • Scope of work
  • Payment terms
  • Timelines and milestones
  • Intellectual property provisions
  • Confidentiality requirements

Payment Terms

Fees

All fees are specified in individual service agreements. Payment terms may include:

  • Upfront deposits
  • Milestone-based payments
  • Monthly retainers
  • Hourly rates

Late Payments

Late payments may result in:

  • Suspension of services
  • Interest charges
  • Collection costs
  • Termination of engagement

Refunds

Refund policies are specified in individual service agreements. Generally, work completed is non-refundable.

Client Responsibilities

Clients agree to:

  • Provide timely feedback and approvals
  • Supply necessary information and materials
  • Ensure availability of key stakeholders
  • Maintain open communication
  • Respect developer time and expertise

Confidentiality

We maintain strict confidentiality of client information and projects. Details are specified in Non-Disclosure Agreements (NDAs) or service contracts.

Warranties and Disclaimers

Service Warranty

We warrant that services will be performed in a professional manner consistent with industry standards.

Disclaimer

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The website will be uninterrupted or error-free
  • Defects will be corrected
  • The website is free of viruses or harmful components
  • Results from using the services will meet your requirements

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IDEAWARE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages exceeding the amount paid for services in the preceding 12 months

Indemnification

You agree to indemnify and hold Ideaware harmless from any claims, damages, liabilities, and expenses arising from:

  • Your use of our services
  • Violation of these terms
  • Violation of any rights of another party
  • Your content or materials

Termination

By Either Party

Either party may terminate a service agreement with written notice as specified in the agreement.

By Ideaware

We may terminate or suspend access immediately, without notice, for:

  • Breach of these terms
  • Non-payment
  • Illegal or unethical conduct
  • At our sole discretion

Effect of Termination

Upon termination:

  • Payment for completed work becomes due
  • Access to services may be suspended
  • Confidentiality obligations continue
  • Both parties retain rights to work performed before termination

Acceptable Use

You agree not to:

  • Use services for illegal purposes
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or malware
  • Harass or harm others
  • Impersonate others or misrepresent affiliation
  • Interfere with services or servers

Third-Party Services

Our services may integrate with third-party platforms and services. We are not responsible for:

  • Third-party service availability
  • Third-party terms and policies
  • Actions or content of third parties

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of services constitutes acceptance of modified terms.

Governing Law

These terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law provisions.

Dispute Resolution

Informal Resolution

We encourage contacting us directly to resolve disputes informally.

Arbitration

Any disputes not resolved informally shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will remain in full effect.

Entire Agreement

These terms, together with any service agreements and related documents, constitute the entire agreement between you and Ideaware.

Contact Information

For questions about these Terms of Service, contact us at:

Ideaware Email: [email protected] Website: https://ideaware.co

Specific Service Terms

Developer Staffing

  • Developers are employees or contractors of Ideaware
  • Clients may not directly hire developers without written agreement
  • Replacement guarantees may apply as specified in agreements

Trial Periods

  • Trial periods may be offered at our discretion
  • Terms and conditions apply to trial periods
  • Either party may terminate during trial with notice

Intellectual Property Transfer

  • IP transfer occurs upon full payment unless otherwise specified
  • We may retain rights to use generic components and frameworks
  • Open-source licenses apply to respective components