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Account Manager

Employment Type: Remote job
Location: Colombia

What we’re looking for

We’re looking for an Account Manager to improve the entire customer experience with our clients and liaise with a cross-functional internal team composed of Customer Service, Product Development, and Design departments.


  • Operating as the lead point of contact for any and all matters specific to your clients.
  • Building and maintaining strong, long-lasting customer relationships.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Develop new business with existing clients and/or identify areas of improvement.
  • Prepare reports on clients’ status.


  • Proven work experience as an Account Manager, or relevant similar role for at least +2 years.
  • Excellent English skills.
  • Excellent listening, strong verbal and written communication skills.
  • Negotiation abilities.
  • Solid experience with planning.
  • Experience delivering client-focused solutions to customer needs.

Perks & Benefits

🏠  Home office.
🩺  Private medical insurance.
🖥  Work from home setup.
🌎  Internet bonus.
🇺🇸  English classes.
👬  Employee referral bonus.
🕹  Virtual team building activities & challenges.
🎉  Afternoon off on your and your child’s birthdays.
🏦  Competitive salaries.
👩🏼‍🎓  Professional development.
👨🏽‍💻  Constant career growth opportunities.
😉  Seniority perks.
💥  Above all, a calm work environment with amazing culture!

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© 2021 Ideaware Co. With ❤️ from Barranquilla, Colombia.